Ordering was easy. Company provided timely emails to keep me informed of order status and shipping dates. Product shipped quicker than initially estimated- which was good. Hired professional installers who commented that they install a lot of different brands and MegaSlam is by far the easiest due to its manufacturing and craftsmanship. The hoop is great and our 3 kids are having a blast playing. My youngest child, age 7, has no difficulty raising or lowering the hoop by himself. I would highly recommend.

My 11 yo boy loves how easy it is to lower the hoop. He and his friends have dunk contests and I've really seen a difference in a few weeks in his dexterity and jumping. They are doing 360's and between the legs dunks, on a much lowered hoop. While installation is labor intensive and the backboard is extremely heavy, (me, my wife, and a friend... and my tractor to raise it up), it wasn't easy. ADVICE- don't skimp on helpers. The assembly directions were easy to follow and went as quickly as could be expected when considering the weight of this thing. This was my first in-ground hoop, I have had two previous portable hoops, the last was a Spalding. They were nice rims, but this definitely has a nice soft "shooters" bounce, my boy loves it. We installed a floodlight in the driveway and we play well into the evenings, sorry for the neighbors luck. While the MegaSlam 72 is expensive, it's been a good investment, especially considering these Covid days. Definitely recommend it if you have a basketball family.

Called several different companies about their hoops, with MegaSlam a person always answered the phone and gave me all the info I could have asked for, and I’m pretty picky. Goal was on backorder when I placed my order and the time line I was given for delivery was spot on. Couldn’t have asked for more. Did the concrete and site prep myself, nothing too complicated there. Have to admit though, it was a lot easier using a Bobcat with an auger on it for my hole. Poured the column and pad together, installed the anchor system and waited three days. Unit was well packed and very heavy. No damage of any kind. Instructions we’re very well written and the hardware very well packed, almost impossible to mix anything up. Putting the main pile up wasn’t as hard as I thought it would be, the backboard, however was the opposite. 1/2” glass is heavy! We put it in the back of my truck and managed to put blocks under each side to get it up high enough to mount to the arms. Overall installation time was only about 1.5-2 hours not counting concrete work. Shooting hoops that day and my kids haven’t stopped since then. High quality hoop, rebounds great, height adjustment easy as pie!!