Transit time averages 1-2 weeks depending on your location. Shipping delays can occur that are out of our control.
We're committed to making the best residential basketball systems you can buy, and we design these products to last a lifetime. It makes sense our warranty should last just as long.
You won't find any of these promises with other hoop manufacturers. In fact, we stand behind our basketball systems and guarantee great performance for a lifetime of play-even down to the nuts and bolts.
Yes, that's a lifetime of dunks or even hanging on the rim.
We take pride in all the great accessories we make. It’s why we provide a 90-day warranty for a full replacement if something has gone wrong with a product during normal use.
If you need to make a return, keep these steps in mind for a smooth process.
If it's an unused and unopened product, you have seven (7) days to ship the item back for a refund. (All sales are final for replacement parts.)
Contact Mega Slam Hoops right away about the product you need to return and tell us a little about why you're returning it.
We will then issue a Return Authorization Number (RAN). We will not be able to accept any returns unless you have this number.
Ship any unused products in original unopened boxes. Your refund will be processed after the merchandise arrives at Mega Slam Hoops.