Warranty & returns

Good for a lifetime of dunks, jams and slams

Warranty & returns

LIMITED LIFETIME WARRANTY

We're committed to making the best residential basketball systems you can buy, and we design these products to last a lifetime. It makes sense our warranty should last just as long.

 

You won't find any of these promises with other hoop manufacturers. In fact, we stand behind our basketball systems and guarantee great performance for a lifetime of play-even down to the nuts and bolts.

 

Yes, that's a lifetime of dunks or even hanging on the rim.

 

READ WARRANTY

90 Day Warranty Accessories

Accessory 90-Day Limited Warranty

We take pride in all the great accessories we make. It’s why we provide a 90-day warranty for a full replacement if something has gone wrong with a product during normal use.


PRODUCT RETURNS

If you need to make a return, keep these steps in mind for a smooth process.

7 day return policy
1

7 day return policy

7 day return policy

If it's an unused product, you have seven (7) days to ship the item back for a refund. (All sales are final for custom pole pad lettering.)

Contact mega slam
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Contact mega slam

Contact mega slam

Contact Mega Slam Hoops right away about the product you need to return and tell us a little about why you're returning it.

Get a return number
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Get a return number

Get a return number

We will then issue a Return Authorization Number (RAN). We will not be able to accept any returns unless you have this number.

Ship back to mega slam
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Ship back to mega slam

Ship back to mega slam

Ship any unused products in original unopened boxes. Your refund will be processed after the merchandise arrives at Mega Slam Hoops.
 

NEED MORE OF THE DETAILS?

VIEW RETURN POLICY