Delivery
How your hoop gets home
FREE DELIVERY. FAST SHIPPING. SLAM DUNK.
When you order from Mega Slam Hoops, you don't have to worry about calling a delivery truck or paying outrageous shipping fees. We deliver your hoop direct-to-curb, which means it comes directly from our warehouse, off the truck and to your curb so you waste no time getting to those free throws.
Watch our shipping video then use our 5-point checklist below to ensure a smooth basketball hoop delivery from Mega Slam Hoop.
1
Confirm and track your order
Congrats on ordering your new hoop. Now look for an email that has your order details and includes a delivery tracking number. Orders typically take 1-2 weeks, but sometimes delays can occur that are out of our control.
2
Schedule a delivery date
Expect to get a phone call from a shipping specialist to arrange your specific delivery date and time. This is also a good time to coordinate with an installer if you're planning on hiring one. Find an installer.
3
Make room
Our basketball systems are big (up to 900 lbs) and the shipping pallet takes up quite a bit of space when delivered. Plan to clear-away a space now, so delivery can go smoothly when it arrives. (Residential orders are curbside delivery)
4
Inspect your delivery
Based on the size of your order, make sure the correct number of boxes are strapped to each pallet (every system arrives on one pallet). It's okay if some of the boxes have dents or are torn. Our systems are rugged and will survive minor damage to the boxes.
5
Sign to release your delivery
Now, your friendly delivery specialist will ask for a signature to release your basketball system. If there is any visible damage to the boxes (or the system), please document the specific damage on the delivery sheet and take photos before you sign.
If any items have been damaged, accept the delivery and immediately contact us. Include any photos within the email and we will expedite delivery of replacement parts.
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Delivery FAQs
How does delivery work?
When you order from Mega Slam Hoops, you don't have to worry about paying outrageous shipping fees. Our shipping is free and we deliver your hoop direct-to-curb, which means it comes directly from our warehouse, off the truck and to your curb so you waste no time getting to those free throws. Ask other hoop makers if they do the same!
Remember that our delivery date is only an estimate, when your shipment gets to your local terminal, expect to get a phone call from a shipping specialist to arrange your specific delivery date and time. This is also a good time to coordinate with an installer if you're planning on hiring one.
Watch our shipping video, then use our 5-point check list to ensure a smooth delivery of your Mega Slam Hoop.
The Shipping Process
Mega Slam Hoops ships free within the continental US by appointment. Here’s how it works.
Is the shipment of my new Mega Slam Hoop insured?
Yes. Your new Mega Slam Hoop is fully insured from the minute you order it up until you sign the shipping ticket.
How many boxes/pallets will there be in my shipment?
The shipping configuration of boxes and pallets varies depending on which system you purchase:
- Mega Slam XL (adjustable height), FX Pro (fixed height) One (1) Pallet w/ (4) boxes
- Mega Slam (adjustable height) 72, 60 & 54 One (1) Pallet w/ (3) boxes
- FX (fixed height) 72, 60 One (1) Pallet w/3 boxes